Laura Ledenbach is the Head of Global Electronics Quality for the Active Oxygens Business Line of Evonik. She is a seasoned professional with a proven track record in driving quality excellence and fostering a culture of continuous improvement. She is the quality interface for all of their semiconductor customers, supporting customer satisfaction programs that drive the Quality Voice Of the Customer. She leads Evonik’s Electronics Global Industry Team, making strategic recommendations to the Executive Leadership regarding the future of the semiconductor industry. Laura has over 20 years of experience in the industry and has the unique perspective of having been on both the customer side and the supplier side, mainly in the Chemical Mechanical Planarization (CMP) field. She began her career as a Field Applications Engineer for an OEM & slurry manufacturer, then became a process engineer at Freescale Semiconductor, finally landing in the quality arena. Laura has been a moderator for the UPM Conference for the last several years, and is also Co-Chair of the SEMI Standards Liquid Chemicals Committee. Laura served in the United States Navy where she was part of the Integrated Under Sea Surveillance (IUSS) group. She holds a Master’s Degree in Chemistry and is a Certified Green Belt.